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Small business

Phone answering service for small businesses

Every missed call is a job handed to a competitor. TradeRing answers every call for your small trade business, 24/7, for £89 a month.

Small businesses lose the most to missed calls

If you run a small trade business, you are the workforce. When the phone rings mid-job, nobody else picks it up — and most callers who hit voicemail simply ring the next name on Google.

A phone answering service fixes that, but traditional services charge per call, often cost extra for evenings and weekends, and do little more than take a name and number.

TradeRing is an AI receptionist built for small UK trade businesses. It answers like a proper receptionist: what's the job, where is it, how urgent — then sends everything to your phone instantly.

What your callers get

  • An instant answer, 24/7 — no ringing out, no voicemail
  • A natural conversation, not a phone menu
  • Real questions about their job, not just a name and number taken
  • Straight answers about your services and the areas you cover
  • A booked callback or site visit while they're still on the line

What you get

  • A lead card on your phone with the caller's details and job summary
  • The full transcript so nothing is lost in translation
  • Urgency flagged, so emergencies jump the queue
  • Postcode captured, so you know if the job is worth the travel
  • One flat monthly fee — £89, evenings and weekends included

Built for trades, not call centres

Generic answering services treat a leaking roof the same as a sales enquiry. TradeRing is briefed on your business — the work you do, the areas you cover, how you like to quote — so the conversation sounds like it comes from your office, because effectively it does.

It works alongside whatever else you use to run the business: your diary, your invoicing app, your job management software. TradeRing's job is the front door — making sure every enquiry becomes a qualified lead.

Phone answering for small business — questions

Do I need to change my business number?

No. Keep your existing landline or mobile and divert unanswered calls to TradeRing. Your customers ring the number they already know.

Is it right for a one-person business?

It's built for exactly that. Solo trades and small teams lose the most to missed calls because there's nobody spare to pick up. TradeRing covers you for £89 a month.

Can it answer common questions from callers?

Yes. You brief it on your business — services, areas covered, how you quote — and it answers common questions, captures the job details and books callbacks.

How much does it cost?

£89 a month, billed monthly, cancel any time, with a 28-day money-back guarantee. No per-call charges and no setup fee.

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