TradeRingFAQ
AI receptionist questions, answered
Everything UK trades businesses ask before switching to an AI receptionist.
- What is an AI receptionist?
- An AI receptionist is a voice assistant that answers your business calls when you can't. It greets callers in your business name, asks qualifying questions and sends you a lead card with a summary and transcript.
- How does TradeRing work?
- You keep your existing business number and divert missed calls to TradeRing. The AI receptionist answers, qualifies the caller and creates a lead card in your app. You can call back, book a visit or send a follow-up text in one tap.
- How much does TradeRing cost?
- TradeRing is £399/month with a 28-day money-back guarantee. There are no setup fees, no per-call charges and no minimum term.
- Do I need a new phone number?
- No. TradeRing works with your existing business number. Customers call the same number they already know; missed calls are simply routed to the AI receptionist.
- Can it book appointments?
- Yes. TradeRing can check your availability and book appointments or site visits directly into your calendar during the call.
- What happens after hours?
- TradeRing answers calls 24/7. If a customer calls at 8pm while you're having dinner, the receptionist still captures the enquiry and you see it first thing in the morning.
- Will it sound like a robot?
- No. The voice assistant is built to sound natural and conversational. It can handle interruptions, clarify details and respond in a friendly, professional tone.
- Is it just for big companies?
- No. TradeRing is designed for one-van trades and small teams who lose jobs because they can't answer the phone while working.
- Can I listen to the calls?
- Yes. Every call is recorded and transcribed. You can listen back, read the transcript and see the structured lead details in the app.
- How quickly can I get set up?
- Most businesses are live within a few hours. You connect your existing number, record or generate your greeting, and start receiving calls the same day.
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