24/7 answering
After hours answering service for trades
Evenings, weekends and bank holidays covered. TradeRing answers every out of hours call, qualifies the job and sends it straight to your phone.
Homeowners ring when you're off the tools
Most people looking for a builder, plumber or electrician do it after work — between 6pm and 9pm, or at the weekend. That's exactly when you're least able to pick up: you're either still on site, driving home, or finally sitting down with your family.
A traditional answering service charges extra for evenings and weekends, and many stop at 8pm. Voicemail is worse — most callers won't leave one. They just ring the next trade on the list.
TradeRing answers every call, every hour of every day. The caller gets a proper conversation, you get a qualified lead on your phone, and you ring back when it suits you.
What an after hours answering service does for a trade
- Answers evenings, weekends and bank holidays at no extra cost
- Asks what the job is, where it is and how urgent it is
- Flags genuine emergencies so you can jump on them if you want
- Books site visits and callbacks while the caller is still on the line
- Sends a lead card with a full transcript to your phone instantly
- Never tired, never sick, never on holiday
After hours calls are often the best jobs
Someone ringing at 8pm about a bathroom renovation or a leaking roof is motivated. They've sat down specifically to sort it. Missing that call doesn't just lose a job — it usually hands it to a competitor who answered.
Use the missed call calculator to see what one or two of those evening calls a week are worth to your business over a month.
What does after hours cover cost?
With most UK answering services, out-of-hours is priced as an add-on or a higher tier on top of per-call or per-minute charges, so the evenings and weekends you most need cover are the ones that cost most.
TradeRing charges a flat £89 a month, or £79 a month paid annually, with 24/7 answering included. No evening surcharge, no weekend rate, no per-call fee. There's a full breakdown on the call answering service cost guide.
After hours answering service — questions
What is an after hours answering service?
It's a service that answers your business calls outside normal working hours — evenings, weekends and bank holidays — so enquiries that arrive when you're off the tools still get picked up, qualified and passed to you instead of going to voicemail.
How much does an after hours answering service cost?
Most UK services charge extra for out-of-hours cover, either as an add-on or a higher tier, on top of per-call or per-minute charges. TradeRing includes 24/7 cover at a flat £89 a month, or £79 a month paid annually — no per-call charges and no evening or weekend surcharge.
What counts as out of hours?
Anything you can't answer — evenings, weekends, bank holidays, or mid-job with your hands full. TradeRing answers around the clock, so there is no gap.
Do callers know they're speaking to an AI?
The receptionist introduces itself naturally and gets straight to helping the caller — what the job is, where it is, how urgent. Most callers just want their enquiry taken seriously, and it does that.
What happens after an out of hours call is answered?
You get an instant lead card on your phone with the caller's details, the job, the postcode and a full transcript. Emergencies are flagged so you can choose to ring straight back.
Can I use it only at night and weekends?
Yes. Divert your number to TradeRing only when you finish for the day, or leave it diverted on no-answer around the clock. The price is the same either way.